Reviews
State Farm® Agent Laura Brauch
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Lane Dwelley
October 12, 2026
"Laura is very helpful and knowledgeable. She helped me with my car insurance and homeowners insurance."
"Thank you so much for your kind words and 5-star review! I truly appreciate your trust in me with your auto and homeowners insurance. It's always a pleasure to help, and I'm grateful to have you as a customer!"
J R
October 9, 2026
"The company is making changes outside the local agents' control. I was frustrated and asked Laura to call me. She responded within 15 min and took the time to explain. I realized it was not her office's fault and once she explained, it all made sense. I wouldn't say State Farm made the best choices but Laura is reliable and intelligent with a good grasp on the insurance world. I would recommend her highly. We want agents who can navigate the difficult times and help us through. She did that very well. I called Mad. I hung up trusting her and happy to realize my insurance went down. Thanks Laura!"
"Thank you so much for your thoughtful review! I truly appreciate your trust and your willingness to let me explain the changes. I know insurance can be frustrating at times, and I'm always here to help you navigate through it. I'm so glad we were able to turn a frustrating situation into a positive one, especially with some savings! Thank you again for your kind words and for allowing me to be your agent!"
Chris Brainard
September 15, 2026
"Emmanuel was very professional and helped my wife and I with our new commercial policy. We have been members for a very long time and will continue because of individuals like you . Great work"
"Thank you for your wonderful review Chris! We’re so glad Emanuel was able to help you and your wife with your new commercial policy. We truly appreciate your loyalty—customers like you mean the world to us. Thanks again, and we look forward to continuing to support you for years to come!"
Sali Martinez
September 4, 2026
"Laura and her team are always awesome and great. They treat you like family. Never disappointed."
"Hi Sali, thank you so much for your wonderful review! My team and I truly appreciate you. We’re grateful you feel treated like family—our goal is to always deliver great service and never disappoint. We look forward to being here for you anytime you need us!"
beth herrera
September 2, 2026
"I highly recommend Laura Brauch and State Farm! She reviewed my policies and saved me $550 a month on car insurance and $700 on homeowners insurance. She also insures my business. She was knowledgeable, professional, and made sure I had the right coverage at a better price. If you need a trustworthy insurance agent, give Laura a call!"
"Thank you so much for your kind words and recommendation! I’m so glad we could help you save while making sure your coverage fits your needs. Your trust in me to protect your home, cars, and business means a great deal. It’s a pleasure working with you, and we’re always here to help!"
Elise
August 2, 2026
"I had an excellent experience working with Laura. She was incredibly knowledgeable, took the time to explain all of my coverage options, and answered every question clearly and patiently. I never felt pressured, and she made the entire process simple and stress-free. It's reassuring to work with someone who genuinely understands the industry and looks out for her clients' best interests. I highly recommend Laura to anyone looking for a trustworthy and knowledgeable insurance professional."
"Hi Elise, thank you so much for your wonderful review! We’re truly glad to hear you had an excellent experience with our me and agency. It means a lot that we were able to explain your coverage options clearly, answer all your questions patiently, and make the process simple and stress-free. Your recommendation is greatly appreciated—thank you again for trusting us!"
Fard Muhammad
March 12, 2026
"Google maps said they were open, so I called and the phone number instantly hung up. Nobody answers."
"Thanks for taking the time to leave a review—I'm sorry for the frustrating experience. We understand how disappointing it is when a listing says we’re open but calls aren’t answered.
We’re looking into the phone number being disconnected/going to a hang-up and will review our call and hours settings to make sure this doesn’t happen again. If you’re willing, please share the date/time you called (and any phone number you reached), and we’ll investigate further.
"
Laurie
February 26, 2026
"Laura and her team are amazing and I would highly recommend her for all your Southwest Florida insurance needs. She is responsive, communicative, and an overall great customer service experience."
"Thank you so much for the wonderful recommendation! We’re thrilled to hear you had a great experience with our team. We truly appreciate your trust in us for your Southwest Florida homeowners insurance needs and are always here to help!
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Misty Schronce
January 1, 2026
"This agency is great and very professional. Laura and Evelyn are the best. If Evelyn can't help (which is rare), then Laura has always stepped up to help or answer questions. I've been a customer of this agent for over 3 yrs with no regrets. I highly recommend this office for your insurance needs."
"Misty we appreciate the 5 star review! "
Mark Pudliner
October 25, 2025
"Excellent customer service, always looking for the best possible outcome wether its price or appropriate coverages"
"Thank you, Mark, for your kind words and for recognizing our commitment to finding the best outcomes for you. It's great to hear that our focus on customer service and appropriate coverage is making a difference. We appreciate your support!"
Priscilla
September 19, 2025
"This office is of no help and lack knowledge. Their communication is awful. I wanted to close out a policy and have went around and around to get a direct answer. I was told all I needed to do was come in and sign a piece of paper. I get to the office 09/19/2025 at 1:30 pm to sign it and was then told I would need a voided check which I was never told that in the beginning. I even signed a docusign document to close the account and to allow the ach payment. This office is very unprofessional and unless you want a complete migraine and to deal with individuals that can’t properly communicate their business, stay far away from this office! Thank goodness my auto insurance is through a completely different agency."
"Thank you for taking the time to share your feedback. We have several new team members that were attempting to assist and are learning State Farms processes and procedures. We sincerely apologize for the frustration and inconvenience you experienced during your visit. Clear and timely communication is very important to us, and we regret that we fell short in providing that for you. We appreciate you bringing this to our attention, as it helps us improve our processes and better serve our clients. "
Chad Dee
May 22, 2025
"My wife and I enjoy our experience with Laura and her agency. She is knowledgeable, helpful, and understands the cover and care we need. I would recommend her for anyone."
"Chad, thank you so much for the awesome review and recommendation! We're so glad that we were able to assist with your insurance needs and we appreciate your trust in our agency! "
adeline cearc
March 18, 2025
"Best service, nice Staff thank you very much. Evelyn you're the best👍 you have been serving me for years I'm very happy with your service🌷"
"Thank you so much for your kind words and continued support! We're thrilled to hear that Evelyn has been providing you with excellent service over the years. We'll be sure to share your compliments with her. Looking forward to serving you for many more years to come! 🌟😊"
Ramon Valerio
May 16, 2024
"I would like to say a few things about Laura Brauch - stated farm agent and insurance company. for the past 10 years. I’ve been alongside with Laura and her ability to help others and be there when you need her, or her team, you guys are amazing. She’s also in any other way the person you need in when it comes to insurance agency. she’s a kind person always Available for you, I only speak to her twice in all those years but her team are there a all time. you guys are awesome. Thank you for your service."
"Thank your Ramon! We appreciate your business and loyalty!"
Jennifer Wahl
November 14, 2023
"Courteous staff!!"
"Thanks Jennifer! "
Donald Grump
November 3, 2023
"State Farm is a terrible company that will bail on you,offer terrible customer service and over charge you stay clear unless you want a worst case scenario"
"I'm sorry you've had a bad experience. I don't see you listed as one of our agency's customers. I would encourage you to reach out to your agent for assistance or directly with State Farm to address your specific situation. "
Julia Ladd
September 23, 2023
"Wonderful, Wonderful Experience! Took care of all my needs ❤️"
"Thank you for your review Julia! Laura Brauch's State Farm Agency's goal is to assist all of our customers needs promptly and efficiently. "
Richard Farah
September 14, 2023
"Best of the best. Easy to work with and always answers our questions. The trust you need is Laura Brauch and her Team."
"Thank you for your continued trust Richard! It's always a pleasure working with you as well. "
Rhonda Mason
June 27, 2023
"Professional friendly staff"
"Thank you for the review, Rhonda! It’s always a pleasure working with customers like you! "
Mohammed Rahimi
June 14, 2023
"I called the agency and Miss Evelyn was nice and answered all my questions"
"Thank you for the 5 star review Mohammed! We are very fortunate to have Evelyn as our receptionist "
Toni Sanchez
May 19, 2023
"This office will not answer the phone! Straight to voicemail every time u call. Will be changing agents."
"I’m sorry that we may not have been able to answer the phone when you called. We are quite often with other customers or on the other line. If you leave us a message we do return the call as soon as we are available, quite often within 15-20 minutes "
Eric Thompson
March 30, 2023
"Maribel Lucas provided us with extrodinary service in her professional development of our insurance plan. Her interpretation of the policies clarified and comforted us. We are very grateful."
"We are very grateful for the 5 star review. It’s always our pleasure assisting new customers wit their insurance needs."
Tina Mullis
March 12, 2023
"I was looking for commercial insurance and waiting a while to get any answers on quotes.
I called Laura and she got right on it!
The landlord for my store wants everything in full detail. Every day Laura was having to add more details.
She was very patient and did such a great job at helping me get everything they needed. I highly recommend this State Farm agent and company!"
"Thank you for trusting our agency with your commercial insurance needs. We appreciate your patience during the process and wish you the best of luck with your new business location! "
Angel Grgurich
January 27, 2023
"I am very pleased with Laura Brauch and the entire staff at this office. They are always very helpful and kind. They look out for their customers and give the very best care. I trust them and am grateful to have them."
"We appreciate the kind words Angel! We are thankful for the faith and trust you have placed in the Laura Brauch State Farm Insurance Agency for all these years! "
Yani
January 24, 2023
"I spoke to Dani she helped me understand what i was covered for and how Florida Insurance works she is very knowledgeable and answered all my questions if you need insurance I 100% recommend you go to her for all your insurance needs !"
"Thank you so much for the 5 star review Yani! Dani is our newest team member! We are so thankful you had a wonderful experience with her and the Laura Brauch State Farm Insurance Agency!"